Sending Money Abroad is Now Simple, Safe and Swift with IPP International

LBC, the largest express courier, cargo and logistics, and money remittance company in the Philippines, introduces IPP International, a new addition to its extensive array of services designed to move the lives and businesses of global Filipinos amidst the pandemic.

IPP International is a new Money Remittance service from LBC that allows for simple, safe and swift sending of money from the Philippines to any international destination. Through LBC’s IPP International service, people in the Philippines who need to send money to their loved ones or businesses abroad are sure to be afforded quick and reliable satisfaction.

IPP International offers anyone in the Philippines the opportunity to remit money overseas in just 4 easy steps:

1. Head to your nearest LBC Express branch.
2. Completely fill out the Sender’s Form which will require information such as ID type, nature of work, employer or source of income, relationship to receiver, and purpose of remittance. Make sure all required fields are filled out accurately!
3. An LBC associate will then compute for your Expected Payout Amount. Please note that the Expected Payout Amount shall always be computed based on the daily exchange rate of the destination country multiplied by the Amount to Send in Pesos.
4. Pay the corresponding fee! Then make sure you send the transaction number to the recipient so they can encash the remittance.

With a growing network of over 6,400 locations, partners, and agents in over 30 countries, LBC has relentlessly enhanced their services in moving lives, businesses, and communities. LBC endeavors to deliver smiles to Filipinos all over the world and IPP International is a new LBC service designed and dedicated to fulfilling this mission.

To know more about IPP International and LBC’s other services, visit www.lbcexpress.com

LBC’s "Aming Ligaya" Provides Simple Yet Meaningful Happiness for Both Agent and Customer

The success enjoyed by LBC is hinged on their legion of customers who bank on them for excellent service.

And through their long-running Aming Ligaya campaign, LBC is able to give their loyal patrons a chance to personally meet commendable employees who they only get to transact via phone.

Recently, LBC gave its Agent Aldrin Rulloda of Customer Care Management a chance to come face to face with Mr. Ricardo Faldas who has raved about his services. As soon as Ricardo walked inside the LBC St. Francis branch and saw the nametag on Aldrin’s chest, he excitedly approached the agent. The customer was very elated when he met Aldrin personally because he would only converse with him over the phone. While speaking to Aldrin, one could see the enthusiasm in Ricardo’s eyes as if he had reconnected with a friend whom he hasn’t seen for a long time.

"Kaya dito ko pinili sa LBC St. Francis Square kasi very accomodating ang mga staff nyo dito at masaya ako sa nagawang tulong ni Aldrin sa akin. Kasi from time to time ina-update nya ako kung nasaan na yung shipment ko at sinasabihan niya ako kung anu yung most available time na pwede nya akong tawagan. Tapos nung dumating na yung request ko from Iloilo, tinanong nya sa akin kung saang branch yung preferred ko, sabi ko sa kanya ako na lang ang pupunta sa hangar. Pero hindi dun natapos iyon.  Tinetext nya pa ako kung nasaan na ako para masigurado na hindi ako maliligaw at kung tama ba yung gate na pinuntahan ko." - Mr. Ricardo Faldas

That’s the kind of service that Aldrin needs to share with his colleagues

Such positive stories as the ones shared by Ricardo are never lost to LBC which uses these to inspire their people to consistently deliver excellent customer service.